The world needs leaders that can lead by example, solve real problems and really take responsibility to get things done. Now is the time to either produce substantial results or to get out of the way and let new people do the job. We have enough talkers who produce nothing, then spend more valuable time justifying their lack of abilities and results. We need Action men and women, not more procrastinators.
As a leader in the present times, we need to think, act and to speak differently than other incompetent leaders. We really should speak less and act more. When we do speak our words should have the power to make other people listen, to inspire and motivate others. This can be done not by shouting empty promises but by speaking more candidly but with respect, simply and straight to the point. In changing, confusing and dark times it is so easy to hold back on candour and just ramble off at the mouth. Talking in vague generalities and saying absolutely nothing. Resulting only in prolonging the problems and causing more suffering, frustration and mistrust. We have to tell it like it is! Not give meaningless speeches that avoid confronting reality.
If a job is dirty, painful and needs to be done, the longer we procrastinate the harder it is to get it finished. No one likes this kind of work but somebody has to do it. For a business to succeed in the future the management needs their people regardless of position to be forthright, honest and to deliver the naked truth. This will be a pill that is hard for a lot of people to swallow but the results will be what everyone hopes for, that is to be able to trust and respect each other. To know that everyone is committed to giving their absolute best twenty-four seven. That we all behave with integrity and courage and to always know exactly where you stand. No hidden agendas. No backstabbing. No more rat race games.
To be a modern leader we have to step up and have the difficult conversations that the weaker and less competent shy away from. A modern new age leader needs to communicate in a way that is both direct and stunningly real. The truth does not need to be coloured. At the same time not be afraid to roll up their sleeves get down with the staff get their hands dirty and do the job together. If a leader can walk this walk all the staff will do the same and that will be a fantastic place to work and to do business. Face the difficult conditions and resolve them together as a real team.
A company will never become world class if its people are afraid to tell it like it is, to speak candidly and just live amid fantasy and delusion.
Talk and listen to the people in the company face to face. Never send an email when you can walk over directly and express your ideas, wishes and wants. This will make each person feel valued, important and probably get better results because if they don’t understand they can ask you. Spend time with your customers, add the personal touch. If you treat each customer as if he or she is the most important person to your company and make that person feel appreciated and that what he/she says is important. This will really have a huge positive impact on your business.
Share accurate information, hope and serve people in a friendly way. This is what you are paid to do. Remember you can say whatever you like as long as you say it with respect. Until next time I wish you peace, love and success. Martin Acton sensei